Privacy Policy

Last updated: [09/12/2025]

We collect and process personal information to check eligibility and arrange NHS-funded home eye tests. Data we collect may include name, phone number, postcode, email and answers to eligibility questions.

How we use your data:

  • To check NHS eligibility and arrange home eye test appointments.
  • To contact you by phone or SMS about your booking.
  • To send you optional emails (only if you opt in).
  • To store form responses securely for service delivery and record-keeping.

Third-party processors:
We use third-party services to operate this service, such as Zapier (data routing), Twilio (SMS), and [Brevo]. These providers process your data on our behalf under contract.

Your rights:
You can request access, correction, or deletion of your data by emailing [hello@tradewavewast.co.uk]. We retain data for [12 months] unless you request earlier deletion.

We are not the NHS. This service helps eligible people arrange NHS-funded home eye tests with registered visiting optometrists.

Data Controller Information
We are registered with the Information Commissioner’s Office (ICO) in the United Kingdom.
ICO Registration Number: ICO:00011937340
If you have any questions about how we handle data or wish to exercise your data rights, you can contact us at [hello@tradewavewast.co.uk].